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1. How May I contact Special Celebration Gifts? You may contact us via phone toll free at 1-888-523-7970 or click here for contact info. 2. What forms of payments do you accept? Special Celebration Gifts accepts Visa, Mastercard and Discover.  3. Will my information be kept private? Special Celebration Gifts will NEVER sell or rent your personal information. Your privacy is important to us. We use your information for your orders only! Your privacy is 100% private and secure. 4. How long does it take to ship?
Most orders ship within 24-hours Mon-Fri (excluding Holidays). We ship most orders via UPS. Although some lighter weight packages may be shipped Priority Mail by the Post Office 5. What are your shipping charges?
Shipping charges are based on the weight of the order, and where it's being shipped to. To calculate shipping costs, simply add the items to your cart by clicking the buy now button, then, after you enter your billing information, the next page will allow you to select your shipping method. Choose UPS ground for less expensive. 6. Do you ship Internationally?
Yes! Contact us directly at 1-888-523-7970. Our system may not be able to calculate international shipping charges. For international shipping rates, please email
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and include your complete address and item #'s. We will contact you regarding international shipping charges. 7. Do you ship to military address APO/FPO's?
Yes!, please contact us direct at 1-888-523-7970 and give us appropriate mailing address to ship to. 8. Is my credit card secure?
Yes, Special Celebration Gifts website is encrypted using SSL (Secure Sockets Layer), the industry standard in security protocols. 9. What is Special Celebration Gifts return policy?
Our goal is for you to be happy with your purchase from Special Celebration Gifts. We know sometimes clothes don't fit quite just the way we want. To make a return, simply call us for a Return authorization number. Special Celebration Gifts has a 30 day NO HASSLE return policy. Special Celebration Gifts accepts returns on all products for ANY reason within 30 days of the purchase date.
All items returned and/or exchanges MUST be returned in the same condition as they were sent; tags must be attached and the item must be packaged securely to avoid breakage. Items that have been worned, washed or altered are NOT accepted for return or exchange. Contact Special Celebration Gifts at 1-888-523-7970 for a Return Authorization Number (RAN). The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.Defective product must be in original factory carton with all original packing materials. All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your account will be billed accordingly. Returns must be shipped freight prepaid. Products received without an RA number, freight collect, not approved for return, or in any way not meeting the above criteria, will be refused.
Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.
ANY DEVIATION FROM RETURN POLICIES WILL RESULT IN THE PRODUCT BEING RETURNED TO YOU WITH NO CREDIT ISSUED
9. Do you offer Warranties?
Product's warranties are provided by the manufacturer. Special Celebration Gifts administers the individual manufacturer warranty, which may include returning defective products to Special Celebration Gifts sending products to a factory authorized repair center, or factory direct returns. Special Celebration Gifts must abide by the return policies dictated by our manufacturers
10. Do you have a FUND-RAISING Program?
Yes, our fundraising program is very generous and we offer a variety of quality products to help you raise money for your school, church, sports club, YMCA. We make it very easy to shop-online. It's virtually hassle-free - with no inventory, order taking or deliveries. Contact Norma Serrano at 1-888-523-7970 ext 111 for more information Special Celebration Gifts reserves the right to modify the above terms and conditions at anytime without notification.
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